SBP Briefing
We're now being briefed on how we should go about undertaking our summer business projects. First of all this means a talk on client management from a senior consultant at
PA Consulting. He started off with a quick dose of who they are and the fact that they're hiring. Pitch over he moved onto client management.
I once saw a great session by Kyle Shannon of
Agency.com on how to manage big money clients. This is a bit more nuts and bolts than that was, covering stuff like 'dress appropriately', 'negotiate the brief closely', 'manage the changes' and so on. I've done loads of client management and a little bit of crisis client management in my time, but I can imagine that for those who've never been in this situation this is useful stuff. Odd to think about the stuff that some people do and don't know when they get here. There's a sort of tendency to assume that we've all got a core set of basic skills on arrival, but each of us expects those skills to be different. I for instance have little gift for the kind of basic maths that the quantitative side of the course takes for granted.
Useful as this is this is another man who needs to do some presentation skills training. Enthuse!, Inspire!, Illustrate! Or don't. The choice is yours.
Don't get me wrong by the way, this is turning into a genuinely useful session. Some good content here, in particular a focus on not doing all the little things that it is so easy to do when managing clients (mostly the simple dictum, "tell them the truth regularly" covers this.
>> Hmm, back with the faculty now. Apparently there is a list of things not to do that have been done by MBA students out on projects and we can look at it. Don't accrue £4000 of speeding fines on the company car you've borrowed is wise advice indeed. Don't try and negotiate for unlimited access to the mini-bar either. Somewhere in this room I am sure someone is seeing all this as a challenge rather than a warning. If only this was the 1980's, we could be lauded for this kind of behaviour ;-)
Update Apparently a combination of SARS, the Iraq War and the downturn is making it hard for people to commit to agreeing projects with the business school. This is worrying since SBP's are critical to the MBA - you can't pass if you don't get through one. On the other hand we've got eight weeks to sort this out and only half the needed briefs are in place. Odd thing is this is a great deal for the companies involved.
I just talked with a fellow MBA who's been trying to convince Swiss companies to commit to an MBA and their most common response has been "What's the catch?" it seems the fact that companies can handpick teams of four from this exceptional class to work for eight weeks on a project of their choice is just too hard for them to believe.
More fun stories. Apparantly one group once tried to carry out a project for a fictional company. They got busted and I'm not sure I want to know what happened to them.